《外贸函电/普通高等学校经管类精品教材》精选和提炼了国际商务函电所涉及的重要内容，把传授商务基本知识与训练函电写作技能融为一体，介绍了外贸关系建立的全过程，包含外贸业务磋商过程中各个环节往来函电：建立业务关系、询盘与发盘、还盘、达成交易、开立与修改信用证、装运、保险、收款、索赔及理赔等，旨在使学生掌握外贸各个环节的写作技巧，为步入工作岗位奠定基础。

Preface
前言
Module 1 Basic Knowledge of Business English Letters Writing
商务英语函电写作基本知识
Unit 1 Introduction to Business English Letters Writing
Module 2 Business Negotiation
业务磋商
Unit 2 Establishing Business Relations
Unit 3 Inquiry and Offer
Unit 4 Counter-offer
Module 3 Conclusion of Business
交易的达成
Unit 5 Orderand Contract
Module 4 Communication in Stage of Preparation of the Goods
备货阶段沟通
Unit 6 Establishment and Amendment of L/C
Module 5 Communication before and after Shipment
货物出运前后沟通
Unit 7 Shipment
Unit 8 Insurance
Module 6 The Receipt of Payment by the Seller
卖方收款
Unit 9 Payment
Module 7 Claims and Settlement
索赔及理赔
Unit 10 Complaints，Claims and Settlement
Module 8 Other Routine Works
其他日常工作
Unit 11 Other Routine Letters
Unit 12 Holiday Greetings
Reference
参考文献