When teams click, they generate extraordinary results. As a manager, you’re responsible for getting the best possible results from the teams you lead or participate in. Teams That Click helps managers sharpen their skills to boost productivity and avoid ineffective teams. Learn to:

·Get team members on board

·Tap into the diverse skills of team members

·Avoid people-management pitfalls

·Devise effective reward systems

The Results-Driven Manager series collects timely articles from Harvard Management Update and Harvard Management Communication Letter to help senior to middle managers sharpen their skills, increase their effectiveness, and gain a competitive edge. Presented in a concise, accessible format to save managers valuable time, these books offer authoritative insights and techniques for improving job performance and achieving immediate results.

Introduction

Boosting Your Team’s Productivity

Managing a Team Versus Managing the Individuals on a Team

Loren Gary

The Three Essentials of an Effective Team

Jim Billington

Why Some Teams Succeed

(and So Many Don’t)

The Key Is HowThey’re Managed

3-D Chess

Boosting Team Productivity Through

Emotional Inte]ligence

Steve Barth

Overcoming Team Conflicts

Bury Your Opinion, Shortchange Your Team

Loren Gary

Tension in Teams

When Is It Destructive, When Is It Creative?

Jim Kling

Handling Conflict in Teams

A Roundup of Recent Research

Why the Members of Your Team Won’t

Speak Up, and What You Can Do About It

Mattison Crowe

Teams

Solving the Sophomore Slump

Rebecca M. Saunders

Managing Communication Within

Diverse and Virtual Teams

Motivating Across Generations

David Stauffer

Virtual Team s

Paleolithic Insights About the Art of Cyber-Managing

The Art of Managing Virtual Teams

Eight Key Lessons

Charles Wardell

Compensating and Rewarding Your Team

How to Compensate Teams

Loren Gary

How to Reward Project Teams

About the Contributors